City Skyline Dementia Friendly Wall Mural

Buying banners in confidence

You can buy from Banner World with confidence. Your job will go through several checks before manufacture. Firstly when your job comes in, we check all your uploaded files and cross-reference each file against your order. At this point, if we see that artwork is incorrect or if there is a file missing we will contact you to request new artwork. Most of our banners and fabrics are manufactured at our large print factory in Europe. Our standard turnaround on items is 5-6 working days for delivery. Even though most of our ordering system has been automated, we still carry out several manual checks before processing your order. If at any point we have a question or a problem with your order you will be contacted before manufacturing.

Our processes

Please read the information below on how your order is processed. Each order goes through several checks before printing. Our file checking service is standard procedure on all orders. Checking your files means that you can place your order in confidence, knowing that we will check to make sure your order and corresponding artwork match and are correct. Anything we are not sure that we will contact you before proceeding.

What is Our Initial checking service?

When you place an online order, we will cross-reference your artwork against your order. At this point, we will check that the artwork sizes and file type match the order. We will make sure we have the correct number of artwork files for the job. At this stage, if anything appears to be incorrect, we will place the order on hold and contact you immediately.

How do we process your order?

Once we are happy with your order, we will then process it. We collate all the information for each job, including finishing and material type. The job information is then sent with your artwork to the pre-press department. Pre-press is where we will create and prepare your job for printing.

Our Pre Press and second checking service.

Pre-press refers to the stage before printing. Here your artwork is converted into the correct format for our machines and finishing processes. At this point, if something is spotted which isn’t correct or if there is a problem we will again contact you.

How do we print and track your order through the factory?

Your job is now batched together with other items on the same material. Each item has assigned to it a unique code. The code is used to track the order through our factory. The information is used to check the material, quantity and finishing information on the item. The order then goes through our print presses.

How do we finish your printed items?

Every job we produce is different to the next, whether it be size, material, shape or finishing. Your printed items will be finished as requested on your order. We automate as much of the finishing as possible, cutting down on labour costs and passing on the savings to you. The Prepress data is inputted into parts of our finishing equipment. Your graphics are now finished to your custom requirements. Each printed product is set up differently for each type of finishing process. A banner that has hem and eyelets will be manufactured and produced in a different way to a flag with a pole pocket.

How are your items packed?

We have now manufactured your items. The finishing pieces now move onto the packing department. At the packing stage, we collate your order. Items get checked off against the order using the order code system. The printed goods get wrapped and packed, ready for despatch.

How do you ship my goods?

Now your item has been packed it is ready to be shipped. From placing your order, your goods have taken approx 24-48 hours to get to this stage. We have a logistics team which arrange the shipping through UPS. Our standard delivery (£15 or free over £250) will now take an additional three days to be delivered to an address on UK mainland and most of mainland Europe. Our standard shipping will travel via road and sea to reach the UK. We do offer a faster 1-day shipping method which is our 4-day turnaround service. The fast turnaround service is expensive on low-value bulky orders and is more cost-effective on higher volume jobs. Items to the US and other worldwide destinations will take longer to be delivered. For items going to Ireland, the Isle of Wight, Isle of Man, Scottish highlands etc. please add an extra day onto delivery times